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Questions about a firm’s rules, a draw, your account, or something on the site that looks wrong — reach out to us anytime!
What is it about? Some of these are answered faster than we could reply.
Screenshots are sent from your dashboard, not by email — pick what the screenshot shows, drop the image in, and we check it by hand.
Take me thereEntry counts update once a day, so a new follow, a screenshot or a comment shows up the following day rather than straight away. Screenshots are checked by hand, usually within one working day. If it has been longer than that, come back here and choose “General inquiry”.
Entries, the monthly carry-over and how winners are picked are all set out in full on the rules page.
Read the rulesTell us which firm and which figure, and where you saw the correct one. We will re-check it.